Union Bank Welcomes New CIO

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John Itokazu

John Itokazu joined Union Bank as chief information officer effective July 11.

He is leading the company’s technology and operation groups with responsibility for central and distributed computing systems, information technology planning and engineering, data processing, telecommunications, security and contingency planning, and operations and customer service. He also serves on the executive management committee.

“John was an impressive technology leader at Zions, re-engineering a host of complex operations and integrating incompatible systems across sectors,” said President and CEO Masashi Oka. “He led his organization through these significant changes with an engaging vision, an understanding of what customers need, and a command of the tools to deliver solutions that work. His level of accomplishment is exactly what Union Bank needs to advance our systems and support the bank’s growth across North America.”

Previously, Itokazu spent more than 30 years at Zions Bancorporation in Utah, most recently as chief information and operations officer, where he led more than 1,700 employees and drove the successful integration of numerous banks onto a common banking platform. He also led treasury management services to deliver products and services for the company’s treasury business.

In addition, he directed the activities of the installation and conversion of the company’s deposit, savings, time, and account analysis systems. He also ran the retail operations for Zions Bank branch banking. Prior to his Zions experience, he headed bank operations and developed processes for improving the performance of daily operations.

Itokazu was born in Germany to a Nisei father and a French mother. His father, who was born in Hilo, Hawaii, joined the U.S. military after World War II at the age of 17 and met and married his wife while stationed in France. The family was later assigned to Germany and then Utah, where Itokazu lived until joining Union Bank and relocating to Southern California in June. Though he is new to the area, he has relatives in Gardena.

He says, “I am thrilled to be in California, where I have several family ties. I look forward to expanding my knowledge of the long, rich history of the Japanese American community here. It’s one of many dimensions that make this region of the country so intriguing and appealing.”

Itokazu, who is married with four children and three granddaughters, is based in Monterey Park.

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